Conditions and cancellation conditions - 4 star hotel in Selva

Take a look at our booking conditions to ensure a carefree and relaxing holiday with the whole family in one of the most beautiful ski areas worldwide

Every Sunday evening: Aperitif
Free entry to our Beauty Spa & Wellness Area "Essentia Spa": Finnish sauna, bio herbs sauna, Turkish bath, Kneipp, relax room with lounge chairs, selection of infusions and fresh fruits
For the whole duration of your stay: soft bathrobe, sauna-towel and slippers (slippers excluded)
Free access to our fitness room
Breakfast: rich buffet with a selection of healthy and organic foods such as multi-grain bread, hams, cheeses, fresh seasonal fruits, jams, cakes and croissants made by our pastry chef.
Every evening our Chef wait You with an excellent four courses menu. A healthy nutrition which is also a pleasure of the senses and the expression of a varied cuisine with tradition and innovation.
For Guests with food intolerances we prepare vegetarian or gluten free options
Every Thursday our traditional Tyrolean Dinner with characteristic folk music
From our cellar a great selection of national and international wines
Free parking in our wide underground garage
Free Wi-Fi in our hotel lobby
Exclusively for our Guests we offer the "Val Gardena Mobil Card": free ticket for all public bus
Participation to the program "Val Gardena Active" in collaboration with the Selva Val Gardena tourist association


Non-taken meals are not refunded
Pets are allowed, we will charge a daily rate of Euro 45.- Please note, that pets are not allowed in the dining room, bar and wellness center. In case of necessary we will charge a final    cleaning.
Eventual damages in room will be debit to you
Check in 15°° Check out 10°°
We only consider those reservations as effective which are followed by a deposit of 30% per room by means of Bank within 10 days of the telephone/email reservation. In case of     cancellation the deposit is not refunded for any reason.
The reservation is considered binding upon receipt of the deposit.
The deposit can be paid by bank transfer or credit card within 10 days of the reservation.
For cancellations made up to 31 days before the date of arrival, no additional fee will be charged.
For cancellations within 30 to 15 days prior to arrival, 70 % of the total booking will be charged.
For cancellations within 14 days prior to arrival, 100 % of the total booking will be charged.
In case of early departure, late arrival or no-show, we will charge a cancellation fee of 100% of the annual paid for the missing days.

Trip cancellation insurance:

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by Europäische Reiseversicherung's travel insurance.